Return / Exchange Policy

We want you to be completely satisfied with all your purchases. When you need to return a product, please review our policies regarding product returns and exchanges.

Customers have 30 days from the date of purchase to request a return or to exchange merchandise.

There is a 10% handling and restocking fee on all returned merchandise, which is deducted from the refund amount.

Items must be returned in their original condition and in original packaging including any paperwork, manuals or accessories. Please use the original packaging that the order arrived to ship the merchandise back.

For health and safety reasons, certain items that are returned opened, such as bandages, will not be eligible for a refund or return.

All return shipping costs are paid by the customer. For international returns, the customer is responsible for any brokerage fees that may apply.

Refunds are credited in the manner in which the original purchase was paid for. If the purchase was made with a credit card, the refund will be reimbursed to that credit card. Returns or exchanges will be accepted only from the original purchaser.